At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.

You can also read our independent reviews directly at reviews.io

727 Independent customer reviews
(5/5)
Reviews.io (727 reviews)
Eileen Flux
06/02/2025
Order arrived quickly and communication was great. Would recommend Proper Natural.
Rated 5 out of 5
Anonymous
06/02/2025
10/10- my pup absolutely loves everything from proper natural. We won’t be going anywhere else for her treats and chews. Thank you!
Rated 5 out of 5
Victoria Ramsay
05/02/2025
After a recommendation I placed my first order. Couldn't be happier with what we got and my dog loves everything too. Such a great price, cheaper then other places and well packaged. Fast delivery!! I will definitely order again and recommend to others. Thank you
Rated 5 out of 5
Remi Lees
05/02/2025
Both the dogs absolutely adore the products! 2yo standard poodle & 2yo whippet
Rated 5 out of 5
Chelsea Theilmann
04/02/2025
My dog loves everything we order and it’s reasonably priced :)
Rated 5 out of 5
Stephen J
04/02/2025
My boy absolutley loves these pizzles!...He gets the zoomies when i give it to him😆 & keeps him busy for all but 10-15 mins 😆
These are the best quality pizzles you can find out there,,I highly recommend!
Rated 5 out of 5
Janet Leighton
04/02/2025
Fern is well impressed with all of her treats
Rated 5 out of 5
Rosie Mobile Armstrong
04/02/2025
Great company to deal with brilliant product
Rated 5 out of 5
Vicki Bell
03/02/2025
Quick delivery and very well packaged.
Rated 4 out of 5
Anonymous
02/02/2025
This my third order through Proper Natural, and, as usual, the product and service were excellent. My dog loves the chews which are sometimes hard to find in pet stores. We’re both very happy 🙂
Rated 5 out of 5
Brian Dickinson
02/02/2025
Only found this store by chance but what a find , my Rottweiler loves the chews and snacks and delivery is so quick, excellent quality products and services
Rated 5 out of 5
Tessa Nann
01/02/2025
I was very much in the mindset of "oh, treats won't cost that much they're pretty cheap" and now I know why..because they're full of c**p. So that's when I started looking into the "natural treat", but then you read the ingredients on the back and they're far from natural. Then I came across this site, I've just placed my 3rd order and there's no going back now :)
Rated 5 out of 5
Natalie Nattress
01/02/2025
My cocker puppy has a very delicate tummy and so we need to be careful with what she eats but we still need treats for training - these arrived quickly and she absolutely loves them ! I wasn’t expecting them to be crunchy but this seems to make them even more desirable - great price and great treat that hasn’t had any effect on her tummy - well recommended !
Rated 5 out of 5
Neil Aitken
01/02/2025
Def a beagles fav chew!!!
Rated 5 out of 5
Amanda Attewell
01/02/2025
Did an order and I have to say I'm very impressed, not only for the great value for money, but the quality and packaging is great and to top it off my dogs loved everything. Definitely ordering again.
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Hello Amanda, thank you so much for taking the time to leave us your feedback on our products and service. We are pleased to hear you have found shopping with us a pleasant experience! Jack
Helen Ewan
31/01/2025
Loved the toy what's more important so did the dog
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Hello Helen, fantastic news to hear the dog loved their new toy! Jack
Chanice Buffin
31/01/2025
I will always buy my treats from proper natural!
Their prices are competitive and the delivery is fast which is perfect.
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much Chanice for taking the time to leave us a review. We really do appreciate it :) Jack
Anonymous
30/01/2025
So glad I found Proper Natural! I have a lab with a sensitive tum so finding suitable long lasting chews can be a struggle. He loves buffalo ears and the ones from Proper Natural are huge and take him a good 10-15 mins to get through and don’t upset his tum. Other places we have tried the ears are tiny. The lamb braids are also a great size but are usually just a quick treat for Max as they only take him 5 mins 🤦🏼. Service is always great, they have regular offers on and postage is always speedy. Will definitely continue using Proper Natural 🤩
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much for taking the time to write us such a lovely review! We are pleased to hear you have found some treats that do not upset your labs tummy! Jack
Valerie Morrison
30/01/2025
Very good and quick delivery and well packed items.
Unfortunately, I haven’t had a red to my email to customer service for a replacement item of part of my order!
Rated 4 out of 5
Alice Williams
30/01/2025
Really quick delivery, thank you:)
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Hello Allie, great news hearing your parcel arrived quickly and safely! Thank you for leaving us a review :) Jack
Lynn Smedley
29/01/2025
Won't buy from anywhere else
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
We love to hear that you are pleased with our products. Thank you so much :) Jack
Anonymous
28/01/2025
Brilliant service and quick delivery
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much for your kind review :) Jack
Anonymous
28/01/2025
Amazing value, really great selection of products arrived quickly and well-packaged. Will keep my dogs happy for a while!
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you very much for taking the time to leave us a review. We really do appreciate it :) Jack
Linda Vafidis
27/01/2025
Needed a distraction for my dogs when visitors were coming unexpectedly, ordered ostrich bones and they were delivered next day. Dogs love them and were totally engrossed. No splinter as with other bones so very safe for hard chewers. Visitors didn’t get any attention at all. Amazing find. Will be back for your yak milk bones soon
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Hello Linda, thank you very much for taking the time to share a lovely photo of your 2 dogs! They certainly do look content with their Proper Natural Treats! Jack
Sandra Newton
27/01/2025
I have used Proper Natural now for around 6 months and can honestly say they are the best at delivery and customer service. My yorkie can only have a certain dry kibble food as she is highly allergic to most things bless her so to be able to chew a Pizzle stick is amazing. I mean I have to admit that the treat is probably bigger than her but with us helping her to hold it she manages it just perfect. It’s made her so much happier since finding these. Great job Proper Natural x
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you very much Sandra for sharing the lovely photo of your dog. She certainly does look proud of herself! Jack
Derek Haynes
26/01/2025
As usual, great products and a great service from Proper Natural. I love the extensive range of products, allowing for an interesting mix of flavours and textures for my cocker spaniel (who seems to love everything except the Nova Yak Snack - probably since it doesn't taste of fish or meat!). Anyway, I thoroughly recommend this company.
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Hello Derek, its so lovely to hear your Cocker is loving all their Proper Natural treats! Jack
Julie Holland
26/01/2025
I have been looking for a while for a new supplier of good quality dog treats, and have finally found one, very pleased with the items I ordered for my dog - will be ordering again
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you very much Julie for taking the time to leave us a lovely review. We really do appreciate it :) Jack
Clare Farras
26/01/2025
Recently been recommended this brand by our dog trainer and safe to say my dog absolutely loves it! So happy to have natural treats which my normally fussy pooch loves! Highly recommend!
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much Clare for your lovely review. We are pleased to hear your dog is loving their Proper Natural treats! Jack
Cheryl Tomlin
26/01/2025
Fantastic, good quality treats and excellent customer service! The Paddock Farm pate is always a massive hit with both my own dogs and my clients. Thank you Proper Natural! 🙂
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much for sharing a lovely video! We are pleased to see your dog loves their Proper Natural treats :) Jack
Nikki Key
25/01/2025
Absolutely brilliant service and such a quick delivery. Very happy with the quality of the bully stick. Thank you
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Hello Nikki, thank you for your lovely review! Great to hear you are pleased with your Proper Natural products! Jack
Claire Cairney
25/01/2025
I have ordered dog chews from a few places, Proper Natural is by far the best quality and value for money.
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much Claire for your lovely review. We are super happy to hear your Proper Natural shopping has been pleasant! Jack
Danielle Durnford
24/01/2025
Plenty of options, that the dog loves! Order was quick and came well packaged.
Rated 5 out of 5
Olivia at Proper Natural
01/02/2025
Thank you so much for taking the time to leave us a review. Jack
Anonymous
24/01/2025
Great products and good service even though my first order seemed to get lost in the post.
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you so much for taking the time to leave us a review! Jack
Hannah Field
24/01/2025
Fantastic
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you so much Hannah :) Jack
Candy Remmington
24/01/2025
The products are excellent and very good value. I would highly recommend.
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you so much for taking the time to leave us a lovely review Candy, we really do appreciate it :) Jack
Megan Shepherd
24/01/2025
This was my first time ordering from Proper Natural and it certainly won’t be my last!
I’d been on the search for a new dog treat company and I’m very thankful to have found this one. The treats are a fabulous quality and much bigger than I’d expected!
The website is super easy to use, my order arrived the next day, and the packaging is eco friendly!
My dog has thoroughly enjoyed everything she’s tried so far - especially the super large pig ears.
I will definitely be using Proper Natural for all future natural dog treat orders!
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much for taking the time to leave us a lovely review Megan. Its so lovely to hear your lovely dog is loving their Proper Natural delivery! Jack
Alexandra Walker
24/01/2025
Always the best service!
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much for taking the time to leave us a review Alexandra. Jack
Gillian Smith
23/01/2025
I ordered an antler for my dog. The variety of products was great and the delivery of the item was super quick
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much for taking the time to leave us a review Gillian we really do appreciate it :) Jack
Declan Hutchings
23/01/2025
Recently bought these treats, by chance viewing them on-line and was curious what they where due to their name!
But, always keen to ensure both my dogs get good quality, high protein treats, I experimented with Proper Naturals 'Bull Pizzles'. Well, I've now ordered more as the dogs love them.

Customer Service from the Team @ Proper Natural is always fantastic, as on placing my second order, for whatever reason a 'discount' wasn't applied - one email and problem sorted.

Thank you!
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much Declan for your lovely review. We really do appreciate it! Great to hear your Pizzle experiment has gone down a 'treat' :) Jack
Rachel Haughton
22/01/2025
My 15 week cocker spaniel absolutely loves these pizzles. It’s a good distraction for her when we are out and about too.
Rated 5 out of 5
Olivia at Proper Natural
25/01/2025
Thank you very much for taking the time to leave us a review Rachel. Great news to hear your pup loves their pizzles! Jack