At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.
You can also read our independent reviews directly at reviews.io
968 Independent customer reviews
Reviews.io (968reviews)
10/10 every time. Have placed many orders now, always good quality, well packaged and exactly as photos shown. My dog loves all the things and I try to order different bits each time for him to try, definitely recommend!
Great products! Great service and quick delivery 🚚 highly recommend Proper Natural. 😀⭐️⭐️⭐️⭐️⭐️
Easy to use website. Great variety of products at great prices. Quick delivery too! My dogs loved them all.
Company always quick with processing and dispatching orders.
Excellent products and service
Our dogs favourite was the spaghetti and biltong
Our dogs favourite was the spaghetti and biltong
Great website, very pleased with my order, good quality products, super quick and well packed.
Would recommend to anyone looking for natural dog treats.
Would recommend to anyone looking for natural dog treats.
We received a moon bone with our puppy pack from our breeder from Proper Natural, after that point we bought a pack from Pets Corner which lasted 5 minutes! So I ordered a puppy starter pack plus a few additional treats for our puppy, everything is brilliant, long lasting and brilliant value.
This is my second purchase from Proper Natural. My dogs love the Moon Bone and the rabbit feet.
The careful packaging gives a really nice impression and shows that they really care about their products.
I'll continue to by from Proper Natural.
The careful packaging gives a really nice impression and shows that they really care about their products.
I'll continue to by from Proper Natural.
My Retriever loved the duck toy. A good size and seems sturdy. Low level quaking sound so doesn’t annoy!
Really pleased with the order, there's so much to choose from. The puppy pack is full of lovely things for my girl to snack on and the moon bone pieces are huge! Everything is an absolute hit here and the delivery was so fast too
Excellent service!
Following the delivery of 2 Kong toys for the family labrador I had to complain that one of them fell apart very quickly.....
Not only did we receive a fast apology, we also received a replacement toy within a few days!
Thank you very much for your response, we really appreciate your good service, and would definately recommend others to order from your company...
Not only did we receive a fast apology, we also received a replacement toy within a few days!
Thank you very much for your response, we really appreciate your good service, and would definately recommend others to order from your company...
Happy to recommend these. They are long lasting and good quality - the best that we have found.
Very good service, easy to order and quick delivery
Was recommended this site and was not disappointed, prices and products are great
Fabulous customer service. Received my order really quickly.
My dogs got to enjoy their thick pizzles quicker than I expected.
Can highly recommend.
My dogs got to enjoy their thick pizzles quicker than I expected.
Can highly recommend.
Great product! Very good quality. My pup loved it. Thank you PN!
I Brought some natural dog treats and they loved them, delivery was on time and will be ordering from Proper Natural again soon
I have recently started ordering from Proper Natural. I have been looking for long lasting, good quality natural chews for my larger dog who can get through most natural chews in minutes. I have found a proper challenge for him with some of the products from Proper Natural! He and my other dog really enjoy the chews. I have found that the large ostrich metatarsus bone, ostrich feet and the buffalo skin roll keep him occupied for hours! Both my dogs have enjoyed all the natural chews they have had from Proper Natural so far and have not had any stomach issues. Delivery is quick too. I would highly recommend.
Very speedy dispatch and I liked the packaging and personal touch.
Amazing products, great value and fantastic service. I kept looking at all of the treats I’d got and couldn’t believe I’d got that much for the amount I paid!
My hound absolutely loves her moon bones and braids. They’re long lasting and I know they don’t upset her tummy.
Hello A J, Thank you for taking the time to leave us a great review. We are so pleased she is enjoying her yummy treats. Lamb Braids are a favourite in our house too! Many thanks, Olivia.
Great products and excellent customer service. Happy customer and very happy puppy!
Hello, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you've received. We hope your puppy is loving all of their treats. Many thanks, Olivia.
Happy pups!
Hello, Thank you for taking the time to leave us a review. We are pleased your pups are loving their treats. Many thanks, Olivia.
Well packaged, high quality and speedy delivery - highly recommend!
Hello Lee, Thank you for leaving us a fantastic review. We are happy that you're pleased with the products and service you've received. Many thanks, Olivia.
First time ordering from Proper Natural and i was amazed at how quick the delivery was. My boy loves his natural treats. Highly Recomend. Thank you :)
Hello Aimee, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you've received. We hope your pooch is loving them all too! Many thanks, Olivia.
Quick easy and reliable!!
Floss dog loves her rabbit feet and ears
Thank you
Floss dog loves her rabbit feet and ears
Thank you
Hello Zoe, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you've received. We hope your pooch is loving them too! Many thanks, Olivia.
The products we get from proper natural, are loved by our dog. They arrive in a tieml;ey manner are well packed. We will continue to order from proper natual.
Hello Petrea, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Great products
Hello Kallie, Thank you for leaving us a great review. We are glad that you are happy with the products you have received and we hope your pooch is loving them. Many thanks, Olivia.
Very well packaged. Winston loves his treats. Plenty of variety he loves everything I have purchased.
Hello Angela, Thank you for leaving us a great review. We are so pleased that you are happy with the service you've received and Winston is enjoying all of his treats. Many thanks, Olivia.
Ordered some moon bones which last her quite a long time and she tolerates quite well with her sensitive digestive system. Service was really good and they arrived promptly. Would have been a five except I had to scrape off a fair bit of fat from some of the moonbones themselves as she doesn't tolerate fat very well.
Hello Jane, Thank you for taking the time to leave us a review. We are so pleased that you are happy with the service you have received and we hope your pooch is loving her treats. Many thanks, Olivia.
Very quick,prompt delivery,well packaged.I haven’t given my dog the buffalo ears so I can’t comment on those.
Hello, Thank you for leaving us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
I'm so glad I found Proper Natural! The camel rolls, rabbit feet & ears are great quality and value for money, but more importantly, my dog throughly enjoys them!
My boy has a lot of allergies, grain, most meat proteins. But not the air dried furry rabbit feet (his favourite) and ears have made such a difference with his gut/anal gland issues. The camel rolls are a great treat for him too.
Highly recommend!
My boy has a lot of allergies, grain, most meat proteins. But not the air dried furry rabbit feet (his favourite) and ears have made such a difference with his gut/anal gland issues. The camel rolls are a great treat for him too.
Highly recommend!
Hello Sam, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service you've received. We are happy that you have found treats that your pooch can have and enjoy. Many thanks, Olivia.
My order turned up on time and so far our puppy has enjoyed all of the different treats we bought. Will definitely be buying from here again.
Hello Emma, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service you've received and your puppy is loving their treats. Many thanks, Olivia.
Always buy from them as good, tasty treats.
Hello Daniel, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Packaged beautifully, quick delivery and exceptional quality range
Hello Amber, Thank you for taking the time to leave us a great review. We are so pleased you are happy with the service and products you've received. Many thanks, Olivia.
Very impressed, great range of natural chews. Also excellent customer service when I rang about my order, will definitely be using again
Thank you so much
Thank you so much
Hello Jess, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Top quality pet products delivered very promptly.
I normally go to the shop if I happen to be in Hebden.
I normally go to the shop if I happen to be in Hebden.
Hello Elizabeth, Thank you for leaving us a great review. We are pleased to hear that you are happy with the service and products you've received. Many thanks, Olivia.
I ordered the power pack and pork roll chews for my medium sized Australian Labradoodle. This is my second order from Proper Natural and have not been disappointed at all. The chews are long lasting, which is so important. Chews need to give value for money, and above all give the dog pleasure and time out!
Many cheaper versions don’t provide this for my dog.
I’m a very happy customer and my dog is very satisfied.
Many cheaper versions don’t provide this for my dog.
I’m a very happy customer and my dog is very satisfied.
Hello Ruth, Thank you for taking the time to leave us a great review. We are so pleased to hear that you are happy with the service and products you've received. Many thanks, Olivia.
My terrier Mable loves these found they are much cheaper than pets at home and good value for money will definitely be ordering some more
Hello Helen, Thank you very much for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you have received. Many thanks, Olivia.