At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.

You can also read our independent reviews directly at reviews.io

970 Independent customer reviews
(5/5)
Reviews.io (970reviews)
Katie Fisher
29/04/2025
Lovely, quality products, really good value too. Our dog has allergies so the fish variety pack is perfect, it’s all his favourites in one go!
Rated 5 out of 5
Poppy Hughes
29/04/2025
Great price for dog pate and lovely note that came with it x
Rated 5 out of 5
Megan Moody
28/04/2025
10/10 every time. Have placed many orders now, always good quality, well packaged and exactly as photos shown. My dog loves all the things and I try to order different bits each time for him to try, definitely recommend!
Rated 5 out of 5
Cat Reader
27/04/2025
Great products! Great service and quick delivery 🚚 highly recommend Proper Natural. 😀⭐️⭐️⭐️⭐️⭐️
Rated 5 out of 5
Julie Purtill
27/04/2025
Easy to use website. Great variety of products at great prices. Quick delivery too! My dogs loved them all.
Rated 5 out of 5
Vivienne Gerrelli
27/04/2025
Company always quick with processing and dispatching orders.
Rated 5 out of 5
Gillian Struckman
27/04/2025
Excellent products and service
Our dogs favourite was the spaghetti and biltong
Rated 5 out of 5
Lisa Proctor
26/04/2025
Great website, very pleased with my order, good quality products, super quick and well packed.
Would recommend to anyone looking for natural dog treats.
Rated 5 out of 5
Anonymous
26/04/2025
We received a moon bone with our puppy pack from our breeder from Proper Natural, after that point we bought a pack from Pets Corner which lasted 5 minutes! So I ordered a puppy starter pack plus a few additional treats for our puppy, everything is brilliant, long lasting and brilliant value.
Rated 5 out of 5
Mrs Jennifer Smith
26/04/2025
This is my second purchase from Proper Natural. My dogs love the Moon Bone and the rabbit feet.
The careful packaging gives a really nice impression and shows that they really care about their products.

I'll continue to by from Proper Natural.
Rated 5 out of 5
Lilian Wickstead
26/04/2025
My Retriever loved the duck toy. A good size and seems sturdy. Low level quaking sound so doesn’t annoy!
Rated 5 out of 5
Sarah Hindle
26/04/2025
Really pleased with the order, there's so much to choose from. The puppy pack is full of lovely things for my girl to snack on and the moon bone pieces are huge! Everything is an absolute hit here and the delivery was so fast too
Rated 5 out of 5
Anonymous
26/04/2025
Excellent service!
Rated 5 out of 5
Edwina Starkie
26/04/2025
Following the delivery of 2 Kong toys for the family labrador I had to complain that one of them fell apart very quickly.....
Not only did we receive a fast apology, we also received a replacement toy within a few days!
Thank you very much for your response, we really appreciate your good service, and would definately recommend others to order from your company...
Rated 5 out of 5
Peter Russell
26/04/2025
Happy to recommend these. They are long lasting and good quality - the best that we have found.
Rated 5 out of 5
Trish Roberts
26/04/2025
Very good service, easy to order and quick delivery
Rated 5 out of 5
Anonymous
26/04/2025
Was recommended this site and was not disappointed, prices and products are great
Rated 5 out of 5
Tania Wright
26/04/2025
Fabulous customer service. Received my order really quickly.
My dogs got to enjoy their thick pizzles quicker than I expected.
Can highly recommend.
Rated 5 out of 5
Olga Morozova
26/04/2025
Great product! Very good quality. My pup loved it. Thank you PN!
Rated 5 out of 5
Jacqueline Jagger
26/04/2025
I Brought some natural dog treats and they loved them, delivery was on time and will be ordering from Proper Natural again soon
Rated 5 out of 5
Jo Nutbeem
22/04/2025
I have recently started ordering from Proper Natural. I have been looking for long lasting, good quality natural chews for my larger dog who can get through most natural chews in minutes. I have found a proper challenge for him with some of the products from Proper Natural! He and my other dog really enjoy the chews. I have found that the large ostrich metatarsus bone, ostrich feet and the buffalo skin roll keep him occupied for hours! Both my dogs have enjoyed all the natural chews they have had from Proper Natural so far and have not had any stomach issues. Delivery is quick too. I would highly recommend.
Rated 5 out of 5
Anonymous
22/04/2025
Very speedy dispatch and I liked the packaging and personal touch.
Rated 5 out of 5
Deborah Wilbee
22/04/2025
Amazing products, great value and fantastic service. I kept looking at all of the treats I’d got and couldn’t believe I’d got that much for the amount I paid!
Rated 5 out of 5
A J Chadwick
22/04/2025
My hound absolutely loves her moon bones and braids. They’re long lasting and I know they don’t upset her tummy.
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello A J, Thank you for taking the time to leave us a great review. We are so pleased she is enjoying her yummy treats. Lamb Braids are a favourite in our house too! Many thanks, Olivia.
Anonymous
19/04/2025
Great products and excellent customer service. Happy customer and very happy puppy!
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you've received. We hope your puppy is loving all of their treats. Many thanks, Olivia.
Anonymous
18/04/2025
Happy pups!
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello, Thank you for taking the time to leave us a review. We are pleased your pups are loving their treats. Many thanks, Olivia.
Lee Mounsey
17/04/2025
Well packaged, high quality and speedy delivery - highly recommend!
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Lee, Thank you for leaving us a fantastic review. We are happy that you're pleased with the products and service you've received. Many thanks, Olivia.
aimee rubber
17/04/2025
First time ordering from Proper Natural and i was amazed at how quick the delivery was. My boy loves his natural treats. Highly Recomend. Thank you :)
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Aimee, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you've received. We hope your pooch is loving them all too! Many thanks, Olivia.
Zoe Skipsey
16/04/2025
Quick easy and reliable!!
Floss dog loves her rabbit feet and ears
Thank you
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Zoe, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you've received. We hope your pooch is loving them too! Many thanks, Olivia.
petrea woolard
16/04/2025
The products we get from proper natural, are loved by our dog. They arrive in a tieml;ey manner are well packed. We will continue to order from proper natual.
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Petrea, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Kallie Bessant
16/04/2025
Great products
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Kallie, Thank you for leaving us a great review. We are glad that you are happy with the products you have received and we hope your pooch is loving them. Many thanks, Olivia.
Angela Gregory
15/04/2025
Very well packaged. Winston loves his treats. Plenty of variety he loves everything I have purchased.
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Angela, Thank you for leaving us a great review. We are so pleased that you are happy with the service you've received and Winston is enjoying all of his treats. Many thanks, Olivia.
Jane Cody
15/04/2025
Ordered some moon bones which last her quite a long time and she tolerates quite well with her sensitive digestive system. Service was really good and they arrived promptly. Would have been a five except I had to scrape off a fair bit of fat from some of the moonbones themselves as she doesn't tolerate fat very well.
Rated 4 out of 5
Olivia at Proper Natural
25/04/2025
Hello Jane, Thank you for taking the time to leave us a review. We are so pleased that you are happy with the service you have received and we hope your pooch is loving her treats. Many thanks, Olivia.
Anonymous
15/04/2025
Very quick,prompt delivery,well packaged.I haven’t given my dog the buffalo ears so I can’t comment on those.
Rated 4 out of 5
Olivia at Proper Natural
25/04/2025
Hello, Thank you for leaving us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
Sam Hatding
14/04/2025
I'm so glad I found Proper Natural! The camel rolls, rabbit feet & ears are great quality and value for money, but more importantly, my dog throughly enjoys them!

My boy has a lot of allergies, grain, most meat proteins. But not the air dried furry rabbit feet (his favourite) and ears have made such a difference with his gut/anal gland issues. The camel rolls are a great treat for him too.

Highly recommend!
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Sam, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service you've received. We are happy that you have found treats that your pooch can have and enjoy. Many thanks, Olivia.
Emma Cattaway
14/04/2025
My order turned up on time and so far our puppy has enjoyed all of the different treats we bought. Will definitely be buying from here again.
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Emma, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service you've received and your puppy is loving their treats. Many thanks, Olivia.
Daniel Morris
14/04/2025
Always buy from them as good, tasty treats.
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Daniel, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Amber Upton
14/04/2025
Packaged beautifully, quick delivery and exceptional quality range
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Amber, Thank you for taking the time to leave us a great review. We are so pleased you are happy with the service and products you've received. Many thanks, Olivia.
Jess Dunn
13/04/2025
Very impressed, great range of natural chews. Also excellent customer service when I rang about my order, will definitely be using again
Thank you so much
Rated 5 out of 5
Olivia at Proper Natural
25/04/2025
Hello Jess, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Elizabeth Armitage
13/04/2025
Top quality pet products delivered very promptly.
I normally go to the shop if I happen to be in Hebden.
Rated 5 out of 5
Olivia at Proper Natural
24/04/2025
Hello Elizabeth, Thank you for leaving us a great review. We are pleased to hear that you are happy with the service and products you've received. Many thanks, Olivia.