At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.
You can also read our independent reviews directly at reviews.io
988 Independent customer reviews
Reviews.io (988 reviews)
Excellent Supplier and products. Speedy delivery
Great range of products, very fair pricing. Great customer service. Superfast delivery. I have a very happy dog who looks forward to his order! Would not hesitate to recommend.
Amazing great quality
Came across the Proper Natural website whilest browsing for natural dog chews, so thought I'd give them a go. Wow! Easy to navigate site with lots of choice and useful information about their products. Delivery was very quick and the items were well packaged. Dogs absolutely loved them and within a week my second order went it, no doubt there will be many more.
I'm happy with the service and products they have supplied as well as the fast delivery too.. Was slightly worried about how good the chews are mainly due to how cheaper they were compared to another pet supplier we use, but there was nothing to worry about..
Will I be using these again.... Hell yeah, I'm like a dog with two tails...
Will I be using these again.... Hell yeah, I'm like a dog with two tails...
Great quality snacks and excellent delivery. Great that they use compostable packaging too.
Easy to use website, UK company, fast eggicient delivery. Produ ts are high quality and reaaonably priced. The moon bone is especially good at getting rid of plaque on dogs teeth!!!
You have excellent products which my GSD love they are all reasonably priced and the delivery time is very quick I will certainly shop again and recommend your company to others
This is my second order from Proper Natural .We have a 7 month old English Setter puppy who likes to chew . I bought the power chew variety pack as I am working out which chews last the longest . The website is easy to use , and the delivery is always on time .
Very nice products. My puppy loves all of them.
Natural treats and quick delivery!
Top quality products
I have bought toys for my dogs a couple of times from here (in particular the Kong Wubba friends- they are much loved by my German Shepherds) The delivery is super quick from order and I can't fault. Will definitely be using again.
It is great to find an on-line store that sells such a variety of natural treats and chews for dogs. The customer service is very good and delivery is fast. Also, if something is out of stock they let you know the moment it is back in. What is not to love!
Excellent quality products, well packaged and quick delivery
Super quality products at the best price, packing is a really nice touch and delivery super quick . Thankyou from my fur baby he is your biggest fan !
Really happy with our treat selection for our puppy whippet. Keeps him entertained and chilled for hours.
Great quality products and delivery on time. My dog loves her chews.
Lovely, quality products, really good value too. Our dog has allergies so the fish variety pack is perfect, it’s all his favourites in one go!
Great price for dog pate and lovely note that came with it x
10/10 every time. Have placed many orders now, always good quality, well packaged and exactly as photos shown. My dog loves all the things and I try to order different bits each time for him to try, definitely recommend!
Great products! Great service and quick delivery 🚚 highly recommend Proper Natural. 😀⭐️⭐️⭐️⭐️⭐️
Easy to use website. Great variety of products at great prices. Quick delivery too! My dogs loved them all.
Company always quick with processing and dispatching orders.
Excellent products and service
Our dogs favourite was the spaghetti and biltong
Our dogs favourite was the spaghetti and biltong
Great website, very pleased with my order, good quality products, super quick and well packed.
Would recommend to anyone looking for natural dog treats.
Would recommend to anyone looking for natural dog treats.
Hello Lisa, Thank you for taking the time to leave us a lovely review. We are glad that you are happy with the service and products you have received. Many thanks, Olivia.
We received a moon bone with our puppy pack from our breeder from Proper Natural, after that point we bought a pack from Pets Corner which lasted 5 minutes! So I ordered a puppy starter pack plus a few additional treats for our puppy, everything is brilliant, long lasting and brilliant value.
Hello, Thank you for leaving a lovely review and sharing a picture of your beautiful puppy. We are so pleased to hear that your puppy is enjoying their treats. Many thanks, Olivia.
This is my second purchase from Proper Natural. My dogs love the Moon Bone and the rabbit feet.
The careful packaging gives a really nice impression and shows that they really care about their products.
I'll continue to by from Proper Natural.
The careful packaging gives a really nice impression and shows that they really care about their products.
I'll continue to by from Proper Natural.
Hello Jennifer, Thank you for taking the time to leave us a lovely review. We are pleased to hear that your dog is loving their treats, Moon Bones are a favourite in our house too! Many thanks, Olivia.
My Retriever loved the duck toy. A good size and seems sturdy. Low level quaking sound so doesn’t annoy!
Hello Lilian, Thank you for leaving us a great review. We are so pleased that your Retriever is loving their toy! Many thanks, Olivia.
Really pleased with the order, there's so much to choose from. The puppy pack is full of lovely things for my girl to snack on and the moon bone pieces are huge! Everything is an absolute hit here and the delivery was so fast too
Hello Sarah, Thank you for taking the time to leave us a lovely review. We are pleased to hear that you are happy with the service and products you have received. We hope that your girl is loving all of her yummy treats. Many thanks, Olivia.
Excellent service!
Hello, Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
Following the delivery of 2 Kong toys for the family labrador I had to complain that one of them fell apart very quickly.....
Not only did we receive a fast apology, we also received a replacement toy within a few days!
Thank you very much for your response, we really appreciate your good service, and would definately recommend others to order from your company...
Not only did we receive a fast apology, we also received a replacement toy within a few days!
Thank you very much for your response, we really appreciate your good service, and would definately recommend others to order from your company...
Hello Edwina, Thank you for taking the time to leave us a lovely review. We are pleased to hear that we could resolve the issue for you and you was happy with the outcome. We hope you're Labrador is loving their new toys. Many thanks, Olivia.
Happy to recommend these. They are long lasting and good quality - the best that we have found.
Hello Peter, Thank you for taking the time to leave us a lovely review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
Very good service, easy to order and quick delivery
Hello Trish, Thank you for you great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
Was recommended this site and was not disappointed, prices and products are great
Hello, Thank you for leaving us a lovely review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
Fabulous customer service. Received my order really quickly.
My dogs got to enjoy their thick pizzles quicker than I expected.
Can highly recommend.
My dogs got to enjoy their thick pizzles quicker than I expected.
Can highly recommend.
Hello Tania, Thank you for leaving us a fantastic review. We are so pleased to hear that your dogs are enjoying their Pizzles, they are a favourite in our house too! Many thanks, Olivia.
Great product! Very good quality. My pup loved it. Thank you PN!
Hello Olga, Thank you for leaving us a great review. We are so pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.
I Brought some natural dog treats and they loved them, delivery was on time and will be ordering from Proper Natural again soon
Hello Jacqueline, Thank you for taking the time to leave us a great review. We are pleased to hear that your dog is loving their treats and you are happy with the service you have received. Many thanks, Olivia.
I have recently started ordering from Proper Natural. I have been looking for long lasting, good quality natural chews for my larger dog who can get through most natural chews in minutes. I have found a proper challenge for him with some of the products from Proper Natural! He and my other dog really enjoy the chews. I have found that the large ostrich metatarsus bone, ostrich feet and the buffalo skin roll keep him occupied for hours! Both my dogs have enjoyed all the natural chews they have had from Proper Natural so far and have not had any stomach issues. Delivery is quick too. I would highly recommend.
Hello Jo, Thank you very much for taking the time to leave us a fantastic review. We are so pleased to hear that you are happy with the products and service you have received. We are happy to hear your dogs haven't had any stomach issues. Many thanks, Olivia.
Very speedy dispatch and I liked the packaging and personal touch.
Hello, Thank you for leaving us a great review. We are glad to hear that you are happy with the service and products you have received. Many thanks, Olivia.